FRAUD AWARENESS
Fraudulent Use of the Global Frontier Brand
Attempts have been made to defraud Internet shoppers by the unauthorized use of the Global Frontier name and brand via email communications and graphics which appear, on the surface, to have originated from Global Frontier.
In most cases the communications concern the sale of consumer goods over the Internet where payment may be requested before the goods are delivered.
Please be advised that Global Frontier does not request payment in this manner. Global Frontier only collects money due for official Global Frontier related shipping expenses.
This security notice does not affect the obligation of a consignee to pay shipping, customs, VAT or similar charges, where these are properly payable at the time of delivery.
Global Frontier accepts no responsibility for any costs, charges or payments made which were improperly incurred as a result of fraudulent activity.
Websites
If you are in any doubt as to the integrity of a website that uses the Global Frontier brand, please always access Global Frontier websites via our global website.
Visit Global Frontier Global Website
Global Frontier Fraud Awareness Guidelines
Thank you for joining our effort to combat online fraud. Global Frontier goes to great lengths to protect our customers from fraud. If you suspect having received fraudulent emails, SMS or found a website or social media account that tries to pass off as Global Frontier, we encourage you to let us know at your earliest convenience, so that we can quickly take actions to stop the fraud.
Please report all suspicious activity to our dedicated Anti-Abuse Mailbox at phishing-dept@Global Frontierlogisticshipping.com following the below instructions.
We thoroughly investigate every report of suspected fraud, but generally, will not respond to personal inquiries. If you have questions regarding the status of a shipment or an invoice, please direct those to our customer support.
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Below are some indicators that can help you assess whether the received email is fraudulent.
* Official Global Frontier communication is always sent from @Global Frontierlogisticshipping.com.
Note! Be aware of spoofed phishing emails sent from fake email addresses using Global Frontier legitimate domains. In such cases, when the sender appears legitimate, but the email still seems suspicious, always inspect the content of the email for anomalies such as an urgent tone, grammatical errors, unfamiliar URLs or attachments. Please refrain from clicking on any unknown links or opening attachments that seem suspicious.
* We never use @gmail, @yahoo or other free email services to send emails.
* We never link to a website other than our own starting with for example https://Global Frontierlogisticshipping/, or a country/campaign website
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* SMS Scams often include a shortened URL e.g. starting with https://bit.ly/ to obfuscate the final destination of the link.
* The sender number is not visible, instead you find a generic name such as “Delivery”.
* The phone number starts with a a country prefix outside of an expected territory (e.g. +235).
Send a screenshot of the suspicious SMS to phishing-dept@Global Frontierlogisticshipping.com, include the suspicious phone number in the message.
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Fraudulent Social Media Accounts Incl. Whatsapp
* The account is lacking a sign of verification (e.g. there is no blue badge).
